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R&D Developer / Customer Insights & Operations specialist

R&D Developer / Customer Insights & Operations specialist

Time for the monthly organization-wide catchup – you and your colleagues gather to hear the latest on what has been going on and what’s coming up in the future months. You are excited to hear that the new feature you helped create with the R&D guys has been well received on the market, and you notice that data visualizations you created are well in use by the sales team. Full speed ahead – there’s an interesting RPA project being launched soon! 

To further expand Heeros’ footprint in the financial management market we are opening a new position that will support both our R&D department and our Customer Insights & operations (CIO) team. You’ll help build our solution offering to small- and medium-sized enterprises in Finland and in the European region and enable the business growth through internal services. 

The CIO team is responsible for automizing and optimizing the daily processes related to our customer service as well as develop and maintain automation related to these together with our partners. The team aims to create a 360° view of our customers lifecycle and this new role is instrumental in doing so – the output of your work is an important part in helping your future colleagues to serve our customers in the best possible way.  

In this role, you’ll share your time between the CIO team and the R&D organization, where you’ll be working as a developer in one of our agile teams. The CIO part role includes creating connections between different interfaces to be able to extract, combine and visualise data. When interacting with the team and the organisation, you proactively find ways to improve – be it by introducing automation (chatbots, RPAs, tooling etc) or by providing data needed in the rest of the organisation. In R&D, you’ll join one of our agile scrum teams responsible for providing cutting-edge cloud-based solutions to our customers. You are a team-player who is motivated to do your part in reaching the goals set and deliver the outcomes that contribute to Heeros’ business goals. At Heeros, we put the customer first – you cooperate actively, also over team boarders, and constantly work towards achieving great things for our customers. 

We are offering: 

  • An interesting position in our growing organization, with room to develop as a professional 
  • Modern development tools and methodologies. The work revolves around Full stack javascript applications with React, Redux and Node, serverless microservices with event-driven architecture and AWS platform concepts such as Cloudformation, Lambda functions and EventBridge. 
  • Sophisticated tooling and continuous deployment with automated solutions 
  • Highly motivated and talented colleagues ready to create the next success story for more than 17 000 organizations using our solutions    
  • A relaxed and flexible way of working where professionalism meets passion 
  • The possibility to be a part of an international growth company that is unleashing the real business value of SaaS 

We have identified the following skills that will help you succeed in this role:  

  • Service minded can-do-attitude along with good communication skills 
  • A structured approach and ability to grasp large entities 
  • Ability to take the lead on both internal and external CIO projects together with our partners 
  • Self-orientation and prioritization 
  • Fluent English (both oral and written) - fluent Finnish is not a necessity but a plus. 
  • Ability to solve complex problems & work as an active team member  
  • Familiarity with and experience of (some of) the technical concepts mentioned above, in addition to which you are also familiar with APIs and webhooks 
  • Previous experience of visualizing data and/or experience from the accounting office environment are considered a plus 

At Heeros, the teams decide on the ways of working that suits the team best. The teams are currently working in hybrid way, partly remotely and partly in the offices in Jyväskylä and Helsinki.  

Are you ready to accept the challenge? Apply to join us and be the catalyst for Heeros’ growth strategy!  

Please apply here >>

For more information, please contact

The applications to this role will be reviewed continuously and the positions will be filled as the right candidate is found. 


Flexibility and a laidback environment while working are important to Heeros employees. Our working culture is social and increasingly international, and the open atmosphere enables individual growth and development in addition to achieving targets. 

Heeros is an OMX First North listed and internationally awarded growth company specializing in cloud-based financial management solutions. Heeros offers fully automated solutions for purchase invoice workflow, invoice OCR processing, e-invoicing, e-archiving, SEPA payments, payable and receivable ledgers, general ledger accounting and a mobile app.